Privacy Policy

Effective: June 2025. 

At BioticPath, operated by PathBiotic LLC—a small business based in Texas—we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you visit our website bioticpath.com or make purchases from our online store. If you have questions, contact us at support@bioticpath.com. We operate under Texas law and comply with applicable federal requirements. As a small business, we are generally exempt from the Texas Data Privacy and Security Act's stricter rules, but we voluntarily provide transparency and respect your rights where possible. Our website and customer data are hosted by GoDaddy, who acts as our data processor. This means they handle data storage and processing only as instructed by us to provide hosting and technical services, and they do not access or use your personal information for their own purposes.

1. Information We Collect. We collect limited personal information to process orders, improve our site, and communicate with you. This includes:

• Contact Details: Name, email, shipping/billing address, and phone number (provided during checkout or sign-up).
• Payment Information: Credit card details or other payment methods (handled securely by third-party processors like Stripe —we don't store full card numbers).
• Order History: Products purchased, quantities, and dates.
• Technical Data: IP address, browser type, device info, and pages visited (via cookies for site functionality and analytics).

We do not collect sensitive data (e.g., health or financial account numbers) unless necessary for your order.

2. How We Use Your Information. We use your data solely for legitimate business purposes:

• Processing and shipping orders.
• Sending order confirmations, updates, and customer service responses.
• Personalizing your shopping experience (e.g., recommendations based on past purchases).
• Analyzing site usage to improve our store (e.g., via Google Analytics).
• Marketing emails (only if you opt in; you can unsubscribe anytime).

We do not sell your personal data to third parties.

3. How We Share Your Information. We share data only when necessary and with trusted partners:

• Service Providers: Shipping carriers (e.g., USPS, UPS), payment processors, and email services (e.g., Mailchimp) to fulfill orders. This also includes our hosting provider, GoDaddy, who processes data solely on our behalf for website hosting, security, and maintenance—they do not use it for their own marketing or other purposes.
• Legal Requirements: If required by law, such as a court order or to protect our rights.
• No sharing with advertisers or data brokers.

All partners, including GoDaddy, are bound by confidentiality agreements.

4. Cookies and Tracking. Our site uses essential cookies for checkout and security. We may use optional cookies for analytics (e.g., Google Analytics). You can manage preferences via your browser settings. 

.5. Data Security and RetentionWe use industry-standard security like SSL encryption to protect data in transit. Your data is hosted securely by GoDaddy in their U.S. data centers, with additional protections like access controls and encryption at rest. Stored data is kept only as long as needed (e.g., 7 years for tax records) and securely deleted afterward. While no system is 100% secure, we take reasonable steps to prevent unauthorized access.

6. Your Privacy Rights. Even as a small business, we honor basic requests where feasible:

• Access: Ask to see what data we have about you.
• Correction: Update inaccurate info via your account.
• Deletion: Request removal (except for legal obligations, like transaction records).
• Opt-Out: Unsubscribe from emails or cookies.

Email: support @bioticpath.com to exercise rights. We'll respond within 30 days.Texas residents: Under TDPSA (if applicable in the future), you may have additional rights like opting out of data sales—we don't sell data, but contact us if needed.

7. Children's Privacy. Our store is not intended for children under 13. We do not knowingly collect data from kids. If we learn of such, we'll delete it promptly (per COPPA).

8. Changes to This Policy. We may update this policy to reflect changes in our practices. We'll notify you via email or a site notice for material updates. Continued use after changes means acceptance.

9. Contact Us For privacy concerns:
PathBiotic LLC dba BioticPath
808 S. Shary Rd., Ste 5-336, Mission, Texas 78503
Email: support@bioticpath.com
Phone: 956-278-6847 hank you for shopping with us!